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Element Outfitters Return, Refund & Exchange Policy

Thanks for shopping at Element Outfitters. The Element Outfitters E-Commerce site is winding down and will no longer be adding new products.

As of 2/15/2019 we will no longer accept returns and all orders made via our website will be final.

For orders placed prior to 2/14/2019 we will honor the Return Policy in place at the time of your purchase. This policy aloud 30 days from the time you receive you package for your return to arrive at our facility. All return packages must be received at Element Outfitters before  Monday, March 25th for your return to valid. Package received after that date will be marked return to sender.

  • · Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If a pre-paid shipping label is provided, the cost of return shipping will be deducted from your refund.

If your purchase arrives damaged or incorrect please contact us right away at by email to support@elementoutfitters.com. .

The Return Process

  1. Fill out the return form included in your package. If you don't have the original form please include your order number, contact information and reason for the return in your package.
  2. Place the item/items you are returning back in the original shipping box with all of the original tags, packaging and paperwork. Item's must be in unused/sell-able condition or your return wil be refused.
  3. Ship your package back to us. You can contact us for pre-paid shipping label (the cost to ship back will be deduct from your refund) or ship via the shipping provider of your choice using the address:
Element Outfitters
Attention Web # (Place your original order number here)

222 S 5th Ave

Pocatello, ID 83201

Important Things to Remember

  1. Get a tracking number. We are not responsible for any packages that do not arrive at our location.
  2. We will issue the refund or store credit when we have received and inspected the items you have returned

Reward Points

  • All rewards points will be deducted from items you return.
  • Purchases made with reward points or store credits will be refunded the same way.